2023 Chrysler Pacifica Touring L

We had a great car buying experience with Russell. We love our new Kia Telluride! He gave us top dollar on trade and was very professional & honest.

We drove from Arkansas to Memphis to browse vehicles and went through 10 or more dealerships before Gossett. Want to know what made me stop there instead of driving on? A hand shake. Timothy Jones walked right up to my car window and stuck out his hand. He thanked me for stopping by “just to look” and offered his assistance. He also told me that they had multiple dealerships under the Gossett name and that he’d be happy to sell me any Gossett vehicle that made my heart smile. I tried to drive away, and I told my husband that if I found one I liked, I would buy it from him just for his kindness and professionalism. Needless to say, I bought a car with Gossett Kia. My very first new car, and it was off the showroom floor. The dealership manager Floyd spoke with us multiple times and worked hard to get our payments within budget and even searched high and low for rebates and credits to help. The finance manager, Michael Hall was amazing and walked us through each step even finding us a higher mileage warranty since we put a lot of miles on cars. I was impressed start to finish with this dealership and Timothy made sure this purchase was about memories being made and not “just another sale”. I was even going to purchase a Sorento or a used Stinger to make the payments what I needed, but Timothy wouldn’t even entertain my requests knowing my heart’s desire was to own a new vehicle. Even the extra set of keys and book were at another dealership and they shipped them out immediately just as they said they would. We’ve never ever had a better experience buying a vehicle, and we wish they were our local dealership for service work! I still may drive back and forth just to know my car is in great hands of folks who truly care. It’s too bad we don’t need new vehicles as much as we need other things because Gossett Kia is a wonderful place to frequent. Thank you again to the kindest salesman ever Timothy Jones, Floyd the dealership manager, and Michael Hall our finance manager. Who knew talking about money and payments could be so fun? If you’re in the market for a Kia, look no further than Gossett.

My experience was great Brandon was my service Representative and he was very helpful and so nice as always. He made me feel at home. My wait was long but that was because I had two recalls done. Kia has some of the greatest service representatives.