2023 Chrysler Pacifica Touring L

Regarding Mr David Draper at Duncan Suzuki; first of all please excuse any typos as I am using voice to text first of all I would like to say that I drove from Georgia to this location which is about a 4 1/2 to 5 hour drive I was very skeptical about coming to the area simply because it's not where I am from or area that I was familiar with. I have been looking for a specific vehicle to trade on as I had just paid my car off and found that my family had grown out of it . I had been looking a lot of different places for a vehicle as I had to learn that what I was looking for wasn't in my local area ,being that I was looking for a vehicle around the Christmas holiday season I was having a hard time because trying to do business remotely a lot of places were just not communicating or selling vehicles from up under me before I even had a chance to put down a deposit or explain my situation I must say , all that came to an end when I looked up Duncan Suzuki and began speaking with Mr David. Draper This man went above and beyond even being sick and dealing with certain personal issues to make sure not only my trip to the Pulaski Virginia location was safe but also just ended up being a wonderful salesman and businessman. If you are looking for a new or a used vehicle I believe that Duncan Suzuki in Pulaski VA is the place that you should be looking it has a very very family-oriented feel and as a Black man traveling to a predominantly white area I was made to feel completely welcome safe and at home , and that is due to the hospitality that Mr Draper and his management team and associates showed me upon arriving at this location I got the vehicle that I was looking for and a very fair trade-in value. For Mr Draper if you're reading keep up the good work and I am very pleased to have done business with you definitely worth the trip sincerely, Joseph

We enjoyed our experience at this dealership! David was great to work with and is an all around good guy. He made us feel comfortable and heard on any concerns we had. Even putting the car on the lift for my husband to look at underneath it. This was our son's first car so we wanted it to be a fun sporty car he would like but also a reliable and safe vehicle. They helped us work out and negotiate a cash price out the door that we were happy with. I've been to other big dealerships in the cities of North Carolina before where you feel intimidated and like you don't know what's going on... with Hidden fees and kind of pushed feeling. This is not that kind of dealership... this dealership in Pulaski Virginia sure knows how to treat their customers! We were very comfortable. They took time with us. Allowed us time to go discuss things ourselves. Test drive the car twice and like I said even put it on the lift. I felt like they were honest and up front. Definitely didn't feel pushed like the other dealerships I've dealt with. We will definitely be back!! I highly recommend them and also David... Just Good guy all around! Thanks again guys! We're excited about surprising our son with his first car this Weekend!!??????????????????

I have always had great experiences with both the service department and with sales at Duncan Suzuki. It's the only place I trust when it comes to servicing our vehicles. Casey always makes sure our cars are in the best condition. I would highly recommend Duncan Suzuki!