2017 Chrysler Pacifica Touring

I recently purchased a new car and had an absolutely outstanding experience! From the moment I stepped into the dealership, the staff was incredibly helpful, knowledgeable, and professional. The entire process was smooth and stress-free. My salesperson [Todd Woodbury] was patient, answered all my questions thoroughly, and helped me find the perfect car that fit my needs and budget. What truly set this dealership apart was their exceptional service and attention to detail. They went above and beyond in several ways: Accessory Coordination: The dealership seamlessly coordinated with a third-party vendor to handle the installation of additional accessories. This saved me a significant amount of time and effort, as I didn't have to deal with multiple parties or schedule separate appointments. The communication was excellent, and the accessories were installed perfectly. GM Discount Coordination: The dealership also assisted me with obtaining a GM discount. They handled all the necessary paperwork and correspondence, ensuring that I received the maximum possible savings. This was a huge help, and I greatly appreciated their expertise in navigating the discount process. Overall, I am extremely satisfied with my new car purchase and the exceptional service I received. I highly recommend this dealership to anyone looking for a positive and hassle-free car-buying experience. Their commitment to customer satisfaction is truly commendable.

My wife and I were looking for a replacement for our 2014 Equinox that we purchased from Richardson years ago. Since we had a good experience there we returned and were met by Steve Kuberski who guided us through the process. We weren't sure if we wanted to buy Certified used or new so we test drove several vehicles and made several trips to the dealership. Steve was very helpful through it all and explained our options concerning financing as well as different vehicles and their options. We eventually purchased a brand new 2025 Equinox LT and are very happy with the vehicle and the customer service we received at Richardson. Thanks Steve!

Pat Richardson was the perfect salesman for my wife and I. We felt very comfortable and didn’t feel like we were pushed into any purchase or rushed through to get things done, like most dealerships are. Would definitely recommend Pat and Richardson Chevrolet to others.