2020 Chrysler Pacifica Touring L Plus

Best car buying experience EVER!!! I got my car from their certified pre-owned lot. Aurora was our dealer. Never in my life have I ever worked with a car dealer who was as patient and kind and friendly as she was. It was like talking with a friend she was so easy to talk to and work with. She wasn’t pushy…she was polar opposite and encouraged us to take our time and really think about what we wanted. She also showed us other car options they had. She showed and explained everything to us so well. If I ever have to buy another vehicle again (hopefully not for a while), I will continue going to her. She was absolutely incredible and would recommend her to everyone. Financially, we had some personal issues with getting the rate we wanted initially, but thanks to Jennifer in their finance department, she fought and fought for us and was able to get our monthly payments down to where we wanted. She was very helpful and understanding of our situation and was more than willing to help us out. I have never had a car buying experience this easy before. I have never gone to a dealership without pushy employees. The dealership we went to prior to #1 Cochran, as soon as the gentleman we worked with heard about our personal financial issues, he pulled the keys away from us like we weren’t worth his time. At #1 Cochran, no matter who you are, they’ll treat you like an equal. Thank you again to Aurora and Jenn. I cannot begin to tell you how much of a blessing you both are. We appreciate all you both have done and hope that when the time comes we need another vehicle, we can work with you both again. I’m just so happy we found our dream car!

We purchased our 2024 Buick Enclave at # 1 Cochran. The first person that greeted me was Donna at the front desk. She was very helpful and kind. Erik was great, he was very knowledgeable and professional. I appreciated his low pressure approach to the sale. He was patient in answering all my questions. Jo Jo was very helpful with a title change that needed to be corrected. And lastly Bryan in service was very helpful in answering our questions and providing updates at our last service appointment for an oil change and installation of a hitch for future trips. Great team at Cochran and would highly recommend purchasing a vehicle from these folks.

Wonderful experience! The team of Mathis and Jennifer worked hard to get me approved. I am eternally grateful! Great Job!!!! And I adore my SUV!!!! THANKS!