2017 Chrysler Pacifica Touring-L Plus

We bought a car from JC on February 27th, drove it home, and then went to pick our son up and we started having some issues. We stopped and had the codes read and based off of the codes that were present I ordered parts to repair the car myself due to having an as is, no warranty car. Upon putting the replacement parts on the car I took it for a test drive. On said test drive the transmission lines blew off and the car wouldn’t move at all. That was on a Saturday. I called JC on Monday and talked to him. He told me that he would come and get the car, look at it and fix it as well as split the cost of repairs with me. Well when he got the car there were some more things wrong with the engine than were expected. Main bearings saw some heat and looked like they were on their last leg. He could have just fixed the transmission and sent us on our merry way. No. He fixed it right. He replaced the engine. JC stuck to his word and split the cost of the repair 50/50 with me. He worked with me and I worked with me. My wife and I greatly appreciate him for that. We picked the car up today and it’s driving very well.

JC Auto sales/ Towing/ Auto Repairs has been Amazing to me and my vehicles, I have bought two minivans from them and they run great, and about to buy another vehicle from them soon. Also JC has been quick and responsive when I broke down he was there within minutes to tow my van, plus was able to repair quickly as possible for me get back on the road for work as I’m delivery driver. I rate them 5 stars cuz of their amazing customer service and getting job done and quality of their cars. And they are very nice people.

Overall a decent experience and JC has towed us a couple of times. He's always fast and friendly. We walked onto the lot with less than 5k cash and walked off with a decent, running vehicle.