2018 Chrysler Pacifica Touring Plus

My wife and I recently had the pleasure of purchasing a car from Mark Kia, and I couldn't be happier with the experience. Carissa, the sales associate who assisted me, did a phenomenal job. From start to finish, she made the entire process easy and seamless. Her professionalism, knowledge, and attention to detail were evident throughout. I would highly recommend this dealership to anyone in the market for a new vehicle, and if you do decide to visit, be sure to ask for Carissa. She truly goes above and beyond to ensure customer satisfaction.

Nate Jarvis best car sales guy I have delt with in a LONG TIME. First let me start off by saying we went to another Kia dealership off of 101 and Frank Lloyd drive after I seen a car I was interested in all day texting an employee there and never once was told the car sold just to get there after work and the guy give me the run around to upsell me to a car that I was not interested in. What a waste of time. BUT I tried again now here at Mark Kia walked in said I just have a question Nate was nice enough to look up what I seen online, drove me to take a peak, asked what I was looking for asnd price range. Never once tried to show me a more expensive car, stayed in my 20 range and only showed me what I was interested in. I told him I was in a time crunch of one hour because I had to pick up my girls from school. He was so polite, informative, very professional and patient. I told him the 3 cars I wanted to see at 4pm and when I returned with my son he was right there available and with the cars I was interested in. Again never once tried to upsell me. But yet after his hard work and effort to get those cars ready for me to look at 4pm my son's eyes went to a car 5 cars down the row and yup more expensive. Yet Nate never once got annoyed with us looking at other cars and not the ones he got ready for us. He asked do you want to see inside the car, got the keys for the other car asked if we wanted to test drive and we did. Loved this car. When we came back to the dealership Nate made sure to give us all the information we need and made to sure we understood that this car was above my price range. Nate asked if we found what we wanted, what can we afford and what we loved. I'm the end we walked out with a $37,000 car who my son loves , best costumer service, best sales experience, best car sales experience. Thank you Nate Jarvis we shall be back soon for another car.

I was pleasantly surprised at the level of service I received at Mark Kia in Scottsdale, starting from the moment I submitted my inquiry online. Angel Vega, my sales consultant, reached out right away with a welcoming text. I was intimidated to shop for a car on my own, and anticipated I’d only be able to qualify for a used car at the price point I was comfortable paying. Angel reassured me, focusing on finding a car I actually liked first. I highly suggest requesting to work with him, if you’re lucky enough to catch him as he goes non-stop. Angel was patient and took his time, showing me multiple cars and working numbers with me to make sure I was comfortable. I was actually able to get a brand new 2024 Kia for less than a used, multiple years older, vehicle! While waiting to speak with the finance manager, there was a comfortable waiting area with complementary bottled water, espresso/hot cocoa and popcorn. John was my finance manager and was also very friendly, taking the time to answer my questions even though I was probably the last customer of the day. Angel even delivered my new Kia to my work once it was ready. Long story short, I’m very happy with my decision to purchase from Mark Kia, and feel lucky to have worked with the team I did. Thank you!!!