2020 Chrysler Pacifica Touring

Have had several vehicles worked on there and working with Todd the service manager is always a good experience. Explained everything well and had repairs done when he said he would.

Good morning ,I can't express how much I appreciate Todd Jensen Services manager ,and Larry Jones the sales manager there team members and they know who they r,,was so helpful this is a long story. But they are best. Yes like everyone else my Suv broke down.I thank the highway police officer and the towing company for taking good care of me. I also thank Ken's motel for your grace,I stayed for 4 day I was a long way from my destination... it would have taken 2 weeks to fix my car,,so I bought a New SUV. PULS I WAS GOING TO TRADE IT ANYWAY. I LOVE IT.

Our check engine light went on and we decided to have it checked out at Roe. Todd and their staff were able to determine what the problem was, replaced the part and got us back on the road. When we asked what the cost was he told us that it was a warranty issue and there would be no charge. We appreciated his honesty as he could have charged us and we wouldn’t have known any different. So a big thank you to Todd and staff for servicing our car and getting us back on vacation. If we lived in the area Roe would be servicing our vehicles, but Wisconsin is a little far. Again thank you. Denny & Joann