2025 Chrysler Pacifica Limited

Our initial experience with this dealership was great. Mike did a great job at making it a positive buying experience for us. We were shopping all over town and at times feeling very “pressured” to make a purchase. Finding a good used car is a very difficult task these days. The car was rushed through the detailing process in an effort to be delivered to us promptly, there was a misunderstanding about how soon we needed the car. The car had stains and foul odors from the previous owner. The dealership reached out to us after hearing of our dissatisfaction and made sure to rectify the car to a favorable condition. Taking this extra step is what makes dealerships like Napletons stand out above the rest. We appreciated the extra effort and attention they spent assuring we were satisfied with our purchase. It’s the little things that make a big difference.

I just took delivery of a new Cadillac from Napleton Cadillac of Rockford and my buying experience was Great! Justine Brugger was my Sales associate and she was Awesome! She found the exact Model & options I was looking for & helped me negotiate a Great Deal. Jim Horst (Business manager) also did a great job completing the transaction for me. Both Justine & Jim were outstanding to work with. They were both Prompt, courteous, and professional. Thank you, Napleton Cadillac of Rockford! Mark D Savala ( Lake Summerset IL.)

Awesome car buying experience at Napleton Cadillac! First time Cadillac owner here & everyone at Napleton is very professional, from the sales team to the finance mgr. Everyone is very nice to work with. Love our new XT6, and super excited! My sales person Jack Riley was super great to work with!. Jack took the time to explain the vehicle and is very knowledgeable on the product. Stop into Napleton and ask for Jack!