2017 Chrysler Pacifica Limited

Battery on my Buick went dead, called and talked with a young man named Tyler and he assured me if I cold get the vehicle there they would install a new battery. It took sometime to get it started, but I did and went straight over and had a new battery installed. Tyler took good care of me and I was very happy! Please tell Tyler thanks!

On Friday 3/22/24 I was driving from Greensburg, IN to Jackson, TN when I had a bad vibration start in my Equinox. I pulled into Herb Jones as they were the closest dealer. It was 1:00PM and I figured I would have to leave the car, rent one and come back on Monday. They actually had it diagnosed within a hour and completely fixed and back on the road in a little over 3 hours. Everyone there was also very nice to my wife and I. Great service!

Had an older car breakdown somewhat unexpectedly and they were able to get me into a newer SUV the same day. Chase Puyear made the buying process completely painless. He answered all of my questions, didn’t push me to spend more than I wanted, and provided the best car buying experience I’ve had. Trade in and financing was easy too. Would give 6 out of 5 stars if I could.