2023 Chrysler Pacifica Hybrid Pinnacle

I have never had a problem with them. Bought 2 cars there. They were friendly helpful and all around good people. Service department was great too. I had recalls and got me right in.

Other dealerships I’ve looked around at left me wishing I was getting a root canal - legit that horrendous of an experience! Being a woman in a typically male led place can be super intimidating. Within 5 minutes of talking with Tom, I knew this time would be different. There was 0 pressure to hurry up & make a deal, no information overload. It was clear from the jump that we weren’t just a commission. Each question was answered honestly whether it favored a deal or not. Once we decided on a vehicle, all of the paperwork & signing was about as seamless as it gets. Before leaving the lot, Tom took almost an hour going over each & every new feature making sure we understood all of these new bells & whistles. (My 20 y/o Jeep had none of this stuff so I was a little overwhelmed but Tom was so patient about everything) To say I’m happy with the overall experience would be an understatement! They have now set the standard for me when purchasing a vehicle from now on. I can’t thank Tom, Jimmy & the rest of the team enough for making this experience as great as it was!

(I also posted this on the dealership review page.) Every interaction I've ever had with Tony's dealership has been exceptional! I've purchased all of my vehicles from them over the years, including my last 2 Jeeps. They've worked with me on finding the best vehicle for me based on what I could afford, but more importantly, I got exactly what I was looking for. They got me a great loan servicer, and even went out of their way to make sure I got the most back on my last trade-in. Way more than I expected! The salesperson I worked with went above and beyond my expectations through the whole process back in September. Wayne is always great in the service department! Whenever I call for routine service or to check up on a problem, he always goes out of his way to accommodate my late work schedule, and the turnaround time is always fast & as promised! I usually can get in the same day or next. He has even stayed a bit late to make sure everything was taken care of. Also, my car is always cleaner when I get it back! I've never even considered going anywhere else to purchase or service my vehicle. Truly top of the line. Here's a picture of the newest addition to my family!