2014 Dodge Grand Caravan SXT

I had a wonderful experience at Roanoke Motors. Logan was my sales representative and he did a great job with getting me all the answers to my questions… an I ask a lot of questions. If he didn’t have the answer he connected me with someone who did. Brent was/is the sales manager and I worked with him when my situation came access some bumps and he was excellent as well at helping me navigate my options. Lastly Aaron the financing person I worked with was very down to earth and refreshing to speak with when it came to a situation that made me somewhat nervous. Overall I ask a lot of questions that some might find a bit annoying and I have been made to feel ignorant and unimportant in my previous encounters at dealerships. So I am positive when I say I am not the first to say this but I was very satisfied with my experience and purchase with Roanoke Motors.

AMAZING SERVICE, SALE & JUST ALL AROUND. I got rid of the car that I got after graduating college and held on to for 5 years and purchased a new mom SUV. Brian was truly AMAZING, he is so friendly, funny and made the experience great. Duane was definitely amazing as well with reviewing my trade in. Let’s talk about the finance person AARON, which is a crucial person you speak to along with the salesperson. He was truly amazing. He was very informative about just finance in general and very good about explaining warranties and showing the differences to make you feel comfortable about adding it and not feeling forced and just told about it for their commission, you truly feel like a learning experience while purchasing a vehicle. I will DEFINITELY return to purchase a vehicle and will definitely recommend them. Brian, Duane and Aaron thank you for the great experience. I’m apart of the Roanoke family now, see you guys at the Christmas party :)

Caleb was awesome and great to work with. No pressure whatsoever and was extremely helpful with answering all of our questions. He even came in on our day off to help facilitate the purchase as we were coming from out of town. Aaron in finance was also fantastic to work with. Overall it was a very smooth and quick process. We've had some poor experiences at other dealers in the past but everything at Roanoke Motors was excellent and we'd highly recommend them to anyone.