2019 Ford Flex SEL FWD

The process of returning the vehicle I leased was simple, easy, and fast. Good communication from every member that assisted. Cesar and Romero were wonderful. I had been communicating with Cesar weeks leading up to returning the vehicle. He promptly returned my calls/text messages and answered all of my questions. Thank you! The exterior and interior of the dealership looked clean.

From the initial contact by Carlos, through the entire purchasing experience, great service was provided. Car buying, by nature, is a stressful situation, but Smith's Chevrolet made it enjoyable and explained everything in layman's terms for us.

Mike in service was excellent. Had an oil change and chip installed but then error messages kept popping up. Mike had me bring car back, provided me a rental car and turns out car is ok but some kind of computer issues. Next day all fixed. This is great customer service. Things happen but he made sure it was all taken care of.