2017 Ford Flex SEL AWD

My expectations were exceeded. I told them what I needed, at what price. A promise was made and it was kept. Best experience I've had in a long time with a dealership. Kudos to all of the staff.

Over the years, I have bought four vehicles from Pratts. Each purchase has been from a wonderful and different sales rep. Each time I’m blown away with how amazing, real, knowledgeable, and down-to-earth these people are. Honestly, from the first time that I went in there I felt like I was a part of there family. Each sales rep is almost like I’m finding a long lost best friend. They make the process almost fun. Then you add in the most amazing finance manager to end a flawless day. Jamie has saved me so much stress and money and is one of the kindest people I have ever met!! And shout out to some of the most jovial and insightful sales reps Randy, Macky, Kade and Kimmy. Thank you all for making the process incredible.

I was very pleased with the rear brakes job I had done. Excellent courteous treatment, and very happy with the bill. Great job.