2019 Ford Flex SEL AWD

An honest dealership with outstanding used vehicles. I bought a Jeep Liberty in excellent condition. They put new tires on it and fixed the back window as soon as they got in the part. They took care of registration and even installed my license plate. Outstanding customer service!

We have bought several vehicles from Ralph over the years, and have never been sorry. When looking for a vehicle we check with Ralph first, even though we live down state. Thanks, Ralph!

Ralph at Charlevoix Motors runs an honest and fair business that really cares about customer satisfaction. My mom bought a 2003 Rav4 from Charlevoix Motors in January 2021. The car had low miles for its age and was a Florida owned car with no rust. After a couple months the car started having issues and at about five months the car required a new transmission. The local shop my mom took it to spent a month to find a replacement transmission and quoted the fix to be $5,000 to $7,000. At this point it had been six months and 6000 miles since the original purchase. I called and discussed the issues with Ralph, understanding that he had no obligation to the car. Ralph was shocked to find out about the issues and quickly offered to help. He found a used transmission with less miles and for half the cost the shop quoted. He also recommended a different shop which saved my mom another $1,000. Finally, he offered to help offset some of the expense from the repair. Ralph and Charlevoix Motors proved that there are still honest used car dealers who truly care about the quality of cars that they sell.