2021 Ford Edge ST-Line

I purchased a used car here a few years back at height of Pandemic when inventory was low and used car prices were through the roof. The service and hospitality I experienced then was top notch. The difference in Infiniti if Apex from other dealers is that top notch service doesn’t end with the sale. It continues years later with service, and in my most recent case non warranty support. The GM, Jeremy is extremely polite and friendly and took care of my issue immediately. I know he sets the example which his team follows in his footsteps. Thank you Jeremy and team for making it easy and pleasant to address my issue.

During my recent visit to Crossroads Infinity, I was thoroughly impressed with the level of professionalism and hospitality displayed by the staff. From the moment I set foot on the premises, I was greeted warmly, and the experience only improved from there. The atmosphere was conducive to a productive and enjoyable experience, and the attention to detail was evident in every aspect of the visit. Overall, I was delighted with the quality of service and recommended Crossroads Infinity without reservation. First and foremost, let's talk about the service. It was exemplary. Every staff member, from the receptionist to the sales team, demonstrated a level of dedication and attention that is rare today. They took the time to listen to my needs and preferences, ensuring that every aspect of my visit was tailored to suit me. Crossroads Infinity's attention to detail is unmatched. Every car on their lot is meticulously maintained and presented, reflecting their commitment to quality. The staff provided detailed information on each vehicle's features and capabilities and patiently answered all my questions. Their valuable insights helped me make an informed decision. Look no further if you're in the market for a new or used car and want a dealership that prioritizes service, attention to detail, and customer satisfaction. Crossroads Infinity has set the bar high, and they have earned my loyalty for life.

Recently purchased my second car at Crossroads Infinity, and the level of service was unparalleled from Management to finance, and especially our sales person Marcus Richardson were all outstanding. He understood what I was looking for and worked very hard to make sure I crossed everything off my list without any pressure, even followed up after the sale as well. Would recommend Marcus without hesitation. Great management team as well!????