2020 Ford Edge SEL

I purchased my new F-150 Tremor from Byerly Ford, and had an OUTSTANDING experience! Thank you, Karen Wheeler! Karen is a true professional and she made the whole experience truly enjoyable! The whole team at Byerly Ford was very nice and very easy to work with and I highly recommend them to anyone looking to purchase a new or used car, but be sure to ask for Karen ;-)

My husband and I recently purchased 2 Ford Explorers from Byerly. We had come looking for a specific one for me with the very small idea that maybe we got 2 as our family had outgrown both of our current cars. First, we spoke with Karen and let her know what we were there for, and she pointed us to David Mills. He got the keys and took us out. He gave us information on the car and letnus have some privacy to talk about it. I ABSOLUTELY loved this. I got the main information on the car I needed, a lot do the upgrades, and was left to look over everything with my husband and talk about it without feeling like we were being hovered over. We pretty much knew we were getting that car, so we told him we were ready, but there was a small possibility we would trade in my husband's as well and he would just get basically the same car as me if they had it. My husband was clear this was just a tiny idea that we probably wouldn't act on, but he was willing to see what the trade-in would be on his car. David went through everything with us, answering all questions, without even the hint of trying to talk us into the second car. He was beyond respectful about not trying to persuade us to "just go ahead and get 2". Ultimately, we decided to get both, but we both respected David for the way he handled our "small idea that we probably wouldn't act on." During all of this, we had our 1 year old there, and he was not having just sitting around the whole time. Everyone on the team that was there that day interacted with him, played with him, brought him snacks (Karen even got him ice cream), brought him toys, etc. I felt bad he was so rambunctious, but we were there for many hours and he's a 1-year old, however, everyone was so nice and actually tried to make my job easier while dealing with this big decision. Almost 2 weeks later and we are very happy with our purchase. We definitely made the right choice on not only the cars but also the people we purchased them from. I even had a couple of questions a week after my purchase, and David got in touch with me immediately to answer them. We dealt with David personally for actually ourchasing the cars, and he made the process great. However, everyone there that day was extremely helpful, nice, and caring. Definitely recommend!

in 2010 we bought a Nissan Altima from Byerly Nissan, we still have that car. We went to look for a new truck and almost went to Bill Collins. The Fleet Manager where I work told me to go to Byerly. Since we bought our car there 14 years ago and had a good experience, we took his advice. We met Karen Wheeler when they opened Saturday morning and left with a brand new F350 Superduty. Karen did a great job for us and all we have to do now is get used to driving a F350 instead of the F150 we traded in. LOL