2019 Ford Edge ST AWD

Let me start by saying I appreciate all the staff at this dealship . I have had some really bad experience at a dealership .. Had an emergency lost, my key fob, and a living in Arizona .Had to be home for work in the same week .They got me in and back on the road . If you need any work done, this is the place to go .. They are great. When I do buy another vehicle, THIS IS THE PLACE. Thank you to all the wonderful people here .

I recently had a fantastic experience purchasing my new 2024 Sierra Elevation from Ben Sorensen. After searching for some time, I was willing to travel for the best deal. Ben not only found me the perfect truck at a great price, but also provided exceptional service throughout the process. He kept me informed with regular updates and even had the truck warmed up and ready for me when I arrived. The paperwork process was quick, and I was on the road within an hour of arriving. When the time comes to upgrade again, I’ll be sure to return. Thank you, Ben!

When exceptional service is experienced, it demands recognition. My recent interaction with Martin at Stew Hansen’s was nothing short of exemplary. Amid the stress that car troubles can bring, Martin emerged as a beacon of professionalism and genuine customer care. It is individuals like him who elevate a company from merely a business to a customer's trusted partner. From the moment Martin arrived to provide the shuttle service, his demeanor was professional yet exceedingly friendly. His punctuality showcased respect for my time, but it was his engaging nature that truly set the tone for an excellent service experience. He conveyed a level of politeness and courtesy that speaks volumes of his character and his commitment to representing Stew Hansen's positively. Not only did Martin ensure a smooth and comfortable ride, but he also passionately championed the brand throughout our interaction. His knowledge about Stew Hansen's services and advocacy for their work standards illustrated his belief in the company's values and his pride in being part of the team. What truly makes Martin's service noteworthy is his innate ability to make a customer feel valued and respected, turning a mundane shuttle service into an extraordinary customer service experience. It is this level of service that fosters loyal customers and sets the standard for excellence in customer relations. It's crucial to recognize the value individuals like Martin add to Stew Hansen's. His actions reflect not only his own outstanding qualities but also the successful training and customer service model that Stew Hansen's implements. To ensure the continued success and reputation of the company, nurturing talent like Martin's should be of high importance. This is a direct call to the leadership: Martin is a representative of what we all hope for in an extraordinary employee, and we trust that his dedication and exceptional service will not go unnoticed nor unrewarded. He embodies the true spirit of Stew Hansen's, and investing in these types of employees would not only benefit him but would be a testament to the company's commitment to excellence.