2019 Ford Edge ST AWD

Volkswagen Cypress Has A Great Team. Everyone There Welcomes You With Opened Arms And Will Assist You In Finding Your Forever Vehicle. My Sales Associate Was Ms. Sophie And Her Sales Manager Is Mr. Edwin When I Say They Went Above And Beyond To Help Me Find My Forever Vehicle They Listened To What I Was Looking For And What Was My Budget And Worked With Me On My Trade In. They Even Kept In Contact With Me After My Purchase Just To Make Sure If Everything Was Still Great. If I Could Give 10 Stars I Would. Thanks Again To Volkswagen Cypress You Guys Are The Best.

Alexis Santibanes is the man to ask for. He is very charismatic, attentive, and knows his stuff. If he didn’t know an answer, he would find out for you. He would open the door for us, get us water and even came in on his day off to make sure he was with us every step of the way on our car buying journey. We already knew we wanted to buy a car, the negotiation process is a lot of back and forth but that’s what it’s like at every dealership. Despite the painstakingly slow, confusing and stressful experience that car buying can be, it was Alexis’ attentiveness to his customers that made Volkswagen Cypress earn our business. We would definitely come back in the future and would recommend this dealership to others. I only knocked off one star because when it came to financing, the financing guy/other salesman (not Alexis) would not take no for an answer. I understand why he was pushy and how it benefits the dealership to get people to finance a car but we weren’t interested in financing the car with them.

This dealership is fantastic. They went above and beyond for our Sweet Sixteen vehicle purchase and delivered everything perfectly, every step of the way. Please do not hesitate to contact them when you are ready for your next vehicle.