2018 Ford Edge SE AWD

We were traveling through Delta, Colorado, when the fan on our Chevy Tahoe started to run, non stop. We were traveling to Crested Butte, over an unpaved mountain pass. Tracy at Hellman Chevy Service determined the problem was a thermostat. Luckily, they had one in stock, and he was able to squeeze us in with one of the technicians. We are so thankful for their professionalism, kindness, and were sympathetic to our cause...travelers on a road trip, a long way from home!

My husband and I were traveling through Colorado when we hit some wood in the road. My Husband looked underneath and saw that the skid plate got broken. Here we were in the mountains on our way to Montrose when I started googling dealerships near us. We got in touch with John Hobbs the Service and Parts Director. He told us to bring it in and they would look it over. We got there less than an hour before they closed, put it on the rack and determined the skid plate was broken, but nothing else. They took the part that was broken off and bolted the other back on. We went to pay and John said No Charge. What nice people. We are from Texas and how kindly we were treated. Thank you John and your mechanics for helping us. God Bless.

Very pleasant and helpful. Worked to get my car in for service, however my plans were changed so I had to cancel.