2016 Ford Edge SE AWD

Last fall I hit a deer and had to buy a new car. My daughter wanted me to look at a Subaru. We went together to Delaney Subaru. I test drove and looked at several vehicles. The next morning I went back and bought my very first Subaru from Delaney Subaru! I loved that car! Every time I took it for service I had a great experience. The people were superb! In May 2024 a deer hit me! I was devastated. My Subaru kept me from getting hurt. The car stopped instantly. The airbags deployed. The car was totaled. I went back to Delaney Subaru. This time I met J.D. This man told me he would find me a Subaru like I wanted - and he did! Not only did he find me what I wanted, they worked it out that my extended warranty was placed on the new car as well as ceramic coating. I get free car washes and free state inspections too! J.D. made sure I knew what I needed to know before I drove it off the lot! And Subaru has a Subaru Certified Representative at Delaney Subaru who is meeting with me to show me everything the car has to offer! WOW - just WOW. I can’t wait for this meeting! Indiana has a Subaru gem in town! J.D. and Delaney Subaru I can’t thank you enough for what you did for me!

From start to finish, my experience at Delaney was exceptional. Holli was quick and responsive when we called with interest in 2 Subarus. When we pulled up later that day, she had them waiting and ready for us to test drive. She was happy to have both myself and my partner drive the full test loop, and she gave us ample time (even though it was VERY late in the day) to talk and discuss. When it came to price, the vehicles were already competitively priced, however Holly and Andy did everything they could to help us get to a number that worked for us. When we wanted more time to chat, or more info/ numbers (a lease with x amount down, a lease with x amount of miles - in both vehicles, etc.) they were pleasant and accommodating. I never felt like I was a bother to them or an inconvenience. When we decided on a vehicle and moved forward, they were excited for us and happy to help us take the next steps. Even though it was well past closing they accommodated us and for us in and out as quickly as possible, while still providing excellent service and engaging in the excitement with us! I truly have nothing negative about this experience and have only great things to say about Delaney, and especially Holli. We will certainly be back and have shared this positive experience with as many people as we can to ensure they get to experience this exceptional service experience, too. Can’t recommend Delaney enough!

I want to publicly compliment Vicki in the service area. I brought my Subaru in to fix a large oil leak, and found that the head gasket needed to be resealed. I had just paid for such a service in another state before driving cross country to PA. The service was expensive, and I was not happy to find out that I had to do it again. However, that was not Vicki's fault. She got me in, put up with my irritation, and went out of her way to fix the problem and make sure that everything else was in working order. She was pleasant and professional, and due to her efforts (along with the service staff), I will be using Delaney Subaru for any future car issues here. THANK YOU for a job very well done, and renewing my faith in the Subaru brand.