2021 Ford Edge SEL AWD

Best shop in town and the best bang for your buck..I've been coming here for years and have never had anything but a 5 star experience. From their service writers to their mechanics and even their sales people (who I've never bought from, but always invite me into their show room for coffee and a comfortable place to wait) everyone is friendly, professional and helpful. I highly recommend!

Awesome, I was without a vehicle when my power steering pump went out. They located the problem and did their best to fix it. The power steering reservoir was destroyed , and a two weeks backorder from the dealership. However, they used their knowledge to locate a new one in days, not weeks, and they were able to get the car back to me. I would highly recommend this place to anyone who has car troubles they are very professional and easy to talk to.

Pritchard Automotive provides excellent service, I highly recommend! I called and had an appointment within a week, and they fixed my car in about a day! Gary, who is one of the nicest people in Ithaca hands down, gave me a reasonable quote and explained the whole process to me. When I arrived, my payment was less than he quoted me. When does that ever happen when you take your car to be serviced?? I will absolutely be back for my car. Thank you Pritchard!!