2016 Ford Edge SEL AWD

I had the pleasure of working with Ron at the Mercedes Benz dealership, and I cannot express enough how impressed I am with his exceptional service and this dealership.  It was very last minute decision we made to look at the Mercedes, and Ron took us in right away after I called. Not only did Ron assist me in finding the ideal car, but he also provided valuable post-sale support, there was a hiccup in which a mistake happened, however he responded right away, after Moe (finance) corrected the error, Ron surprised me with a present. His attention to detail, friendly demeanor, and commitment to excellence truly set him apart. I highly recommend Ron to anyone in search of a Mercedes Benz vehicle. His professionalism, expertise, and exceptional customer service make him an invaluable asset to the dealership. Thank you, Ron, Juan, Jim, Joseph and Mo for making my car-buying experience truly extraordinary!

Mercedes-Benz of Naperville, I wanted to extend my heartfelt thanks for the exceptional service I received during my recent visit to your service department. From the moment I arrived, I was introduced to Frank (Service Advisor) in which I was impressed by the professionalism and efficiency of this gentleman and his team. Not only did you address the issues with my car promptly, but you also went above and beyond to ensure that everything was taken care of to my satisfaction. I truly appreciate the dedication and expertise that your staff demonstrated throughout the entire process. It's clear that you take pride in your work, and it certainly shows in the quality of service you provide. Thank you once again for your outstanding service. I will not hesitate to recommend Mercedes-Benz of Naperville & your service department to family and friends in the future. Best, Cyle

My husband and I are thrilled with the service provided by everyone here. I have to say, after purchasing many vehicles, this dealer has gone Beyond my expectations, in particular Elmis Figueroa. He is a fantastic salesman! He ensured every inch of the process was pleasant, and we got exactly what we wanted. He took the time to explain everything without knowing if I would purchase a vehicle or not and always with a smile on his face. Then I got to the financing, and Josh was amazingly fast and helpful.