2009 Chevrolet Impala LS

I give Urbana Motors, Inc. a 10+ for their friendly and caring staff!! Although we didn’t purchase our vehicle from Urbana Motors, Inc., I have to give a review on the great Samaritans that work there. My husband and I found ourselves stranded at the Casey’s across from Urbana Motors, Inc. Long story short, we had just purchased a new vehicle and were on our way home after dark, when the car started vibrating like crazy. We pulled off the Sunset St. exit and hobbled the car to Casey’s. We called roadside assistance and while waiting for a return call, a truck pulled up beside us and the couple got out and asked about our car. My husband mentioned the lug nuts were loose on one of the wheels, so they came over to look. Turns out the very nice lady, manages Urbana Motors, Inc. She called one of their mechanics who had us take the car to their shop, checked all for wheels, and tightened the lug nuts so we could get back on the road. They did all of this after hours and would not accept anything in return other than insisting we text them when we got home so they knew we made it safely. I cannot thank Chandra and her mechanic enough!! WOW!!!

Hands down the best car dealership I have ever had an experience with! They are a small town, big heart kind of place!!!! I can’t thank you enough for the service and business experience I had with you all!!!!!

I just met the owner today and he was very nice and willing to work with me on getting financed with a newer vehicle same as make and model of what i have now knowing my credits not the greatest , but that i do have a job that i have been at long enough and that my intentions are good and honest.