Great experience! Not a lot of negotiation but fairly reasonable prices. Plenty of mechanics shop nearby for pre-purchase inspections. Gave me a complimentary Carfax. Got the job done and I look forward to my new car, Honda Accord 2014!
5.0
Tracy L • 3 months ago
The salesmen at Grand Auto have the Best customer service I've ever encountered, I am a nurse and customer service is key in everything or any company. There hospitality as well is not 5 stars but 10. If your wanting a fare opportunity to get a vehicle and your looking for 10 star customer service with a smile GO To Grand Auto! Me and my husband live in Williamsburg and for past 5 years and we only buy our vehicles from them. That's how car sales should be???????????
5.0
Andrea L • 3 months ago
They were very helpful. They helped me get a low car payment. It's bi-weekly and it's a 2015 Volkswagen jetta. It's a cute car. And will get me for point a to b. I have had a Volkswagen before and Volkswagen has been pretty good to me so far.