2023 Lexus RX 350 350 Premium Plus AWD

Travis was fantastic at helping me decide on my new 2024 NX 350h. My partner and I came to test drive a couple models and Travis was very transparent about being new in his role, but was still able to answer all our questions and would reply later if he couldn’t answer immediately. He wasn’t pushy and he was personable, making it a pleasant experience. He kindly followed up and a week later, we decided on the car and made the purchase. Due to our late appointment, the process took us past typical business hours, but Travis and Jake in finance still took care and make sure all our needs and questions were settled. I look forward to a continued relationship with this dealership.

I would like to commend Raj Kumar at the Lexus dealership in the Quad Cities. He was very professional and responsive. He listened to what my needs were, and what I was trying to achieve. He presented a solution at no other person or dealership had offered. He was respectful of my time. He delivered everything as he had promised. He went over and above to make this car buying experience a pleasant one. I was coming from several hours away, and we were able to do the majority remotely. I was only at the dealership for approximately an hour to conclude the sale. I needed to return a rental car and Raj gave me a ride. He even retrieved my garage door opener for me. I would highly recommend the dealership and most especially Raj if you are in the market for purchasing a Lexus.

I recently purchased a Lexus RX. From my first contact with Rob Gimmy at the auto show, to my test drives, purchase, and vehicle delivery, he was friendly and knowledgeable. It took me a few weeks to make my model choice and then select the actual vehicle. Rob was unfailingly patient. I never felt pressured. I had an excellent experience at Smart Lexus. And I LOVE my new vehicle.