2013 Toyota RAV4 LE AWD

Honestly a pleasant experience buying a Colorado from Chipman & Taylor. Adel (the salesperson I worked with) answered questions in a timely manner and was great to work with. He didn't pressure me when I came in to look over the weekend, and there was no over the top calls/text messages between then and when I said I'd come back by for a test drive which is one of my biggest pet peeves and why a few Colorado deals had fallen through at other dealerships when I was basically ready to write a check. Everything was well handled and he followed up on the items he said he would. Greatly appreciated the experience and am happy to have been able to have a good car buying process local to Pullman.

I went in here trying to get a good car for a good price and I have to say I had the best experience here. Luis made sure we felt comfortable and welcomed made sure this car was A1 before selling it to us. I just moved to this small town so I was iffy about how this could go. Definitely was not disappointed. They worked with my budget. That was a plus. Luis is the best. Thank you for going the extra mile to get me into a car that I so desperately needed. Will definitely recommend them. If you want honest trustworthy people this is the place to go. Thanks again. ??????????????

Bill was my service advisor. Kudos to him. He was empathetic and a good listener. He attended to my request professionally, and gave me valuable options so the problem could be fixed once and for all. My Buick Encore was finally fixed after a series of troubleshooting. Thank you.