2009 Chrysler PT Cruiser Base

I had a very bad experience from the start. I spoke with a sales person. I don't even remember his name, he had an accent. We told him what car we were looking for and he was browsing the computer and every time he had a car up on his screen we had to ask every time to see the vehicle he pulled up. We came across a vehicle we were possibly looking to purchase, 2013 Honda civic. Had some sun damage and was sitting in the lot for almost a year. My husband took it out for a test drive and he found some problems with the vehicle. Suspensions and shocks were shot, Motor mounts were vibrating really bad. It also had a nasty take off pull. I can only imagine what problems the engine or motor could possibly have. They wanted $14900 for the vehicle which was too much for the problems the car was having. We offered $1200. The sales person was horrible at answering questions and kept saying I don't know to everything we asked. We spoke with the manager and informed him of our concerns with the car and he mentioned he could have it fixed if we were to purchase. I told him that the car had been sitting for almost a year and that if he wanted to fix it, it should have been fixed a while ago. He rejected my $1200 offer. We thanked them for their time and were walking out when Kelvin Pimentel approached us and asked what vehicle we were looking for. At this point I was already just wanting to leave but I gave him a chance to help us and we sat with him. He was very thorough with the process. He was very friendly and funny. He went above and beyond to make sure I got the vehicle I wanted and was pleased with. He went as far as taking us to one of their other locations and surprised us with a vehicle that I actually was interested in. We brought the vehicle back to the original location we were at and talked numbers. Kelvin made everything so easy and fast from start to finish and I walked out with a 2015 Camry. I HIGHLY recommend speaking with Kelvin. He knows his stuff and will get you the right car your looking for. I Would definitely come back after our experience with Kelvin.

Baja Auto Sales provided me with excellent service. My family and I had been dealing with different dealers all day. We came in with very little hope and we were able to buy an amazing car thanks to them! Customer service was top tier. Eddie and Marcos were super helpful. Will be recommending this dealership to family & friends.

Elite was really friendly and helpful. He made this first time experience easy and simple. I’m so happy with my car and can’t wait to do more business with Baja!!!