2022 Jeep Compass

Right when I walked in I was greeted and attended to. Then I was introduced to Carlos Torres my sales rep. Carlos showed great respect and listened to what I needed and what I couldn’t afford. Carlos wasn’t pushy to just make a sale.I walked out with a Beautiful truck beyond what I thought I would get and was a fast process!Overall I was beyond happy with my experience at Bertera Jeep! And Carlos again Thank you for your professionalism and for the follow up call to insure all was well and that I was happy.

Having bought 8 cars from Bertera, I can emphatically say they are the best dealership anywhere. These folks are focused on nothing but a great customer experience. They work as a team and do whatever they can to make sure you drive away happy. From John the GM, to Chris the GSM to Darryl my sales consultant, their dedication to making the purchase process smooth, friendly and comfortable is paramount. THANK YOU! See you in 3 years again when my lease is up!

Let me start off by saying how tremendously happy I am with my first experience with this dealership. Darryl is the person you want for sales. No pressure, no up sale, professionalism at its finest. What an amazing team they have at Bertera Chrysler Jeep Dodge in West Springfield, MA. I highly recommend it. I have always dreaded going to a dealership but, not this time. I can't you tell how pleasant this experience was for me. It was also very quick. Also, I want to give a big shout-out to Devan in web sales. The shear timely communication between us was tremendous. I look forward to further business ventures in the future. Thank you