2019 Jeep Compass Trailhawk 4X4

I recently had the pleasure of working with Joe and Christina from the service department at Genesis of Wilkes-Barre, and I cannot praise them enough for their outstanding service. From the moment I brought my GV70 in for servicing, they were incredibly attentive and kept me updated every step of the way. Joe and Christina went above and beyond to ensure that my car was serviced correctly, and their proactive approach to communication truly stood out. I appreciated how they kept me informed at every opportunity, providing peace of mind throughout the process. In addition to their exceptional service, I want to extend my gratitude to Christina for going the extra mile to ensure that my panel was covered under warranty. Her dedication to resolving issues efficiently was truly commendable. I also want to thank Steve for his exceptional customer service in delivering the loaner car to my house both times. His professionalism and attention to detail further enhanced my experience with Genesis of Wilkes-Barre. Overall, I am thoroughly impressed with the seamless experience provided by Joe, Christina, and Steve. Their commitment to customer satisfaction sets a high standard in the industry, and I would highly recommend Genesis of Wilkes-Barre to anyone in need of exemplary service for their vehicle.

I recently had the pleasure of working with a salesman named David Kosik when purchasing a new vehicle. From the moment I walked in, David greeted me with a warm smile and genuine enthusiasm to help me find the perfect car. He took the time to listen to my needs and preferences, and showed me several options that fit my criteria. Throughout the entire process, David was extremely knowledgeable about the different models and features, and was able to answer all of my questions with confidence. He never once made me feel pressured or rushed, and truly had my best interests in mind. After test driving a few vehicles, I finally found the one that was perfect for me. David made the negotiation process smooth and stress-free, and I felt like he was really looking out for me to get the best deal possible. Overall, I couldn't be happier with the excellent service that David provided. He went above and beyond to ensure that I was satisfied with my purchase, and I would highly recommend him to anyone in the market for a new car. Thank you, David, for making the car buying experience a positive one!

Bought a GV70 and GV 80 from Lisa K. She, as always, is awesome. Have purchased numerous vehicles over the years from her and have NEVER been disappointed. Dan C. (sales manager) was just outstanding. No words can describe the experience I had this time around with both of them. Very personable and accommodating. Dan went WAY above and beyond what was expected. I am beyond thrilled. Would definitely recommend dealing with Lisa and Dan and also buying a Genesis; they are amazing vehicles. Thanks, Dan and Lisa!