Just bought a car from SunWest, and it was an altogether pleasant experience, completely defying all the stereotypes about car dealerships. I worked with Teal (sales rep), Jana (finance) and Jeff (management), all of whom were informative and no-pressure.
I went to SunWest in large part because of the recommendations from local Mazda and Honda owners who'd worked with them.
My previous dealership-interactions at other places were some time ago, and not always great, so I was wary about going into this car buying project. However, I'll compare this one quite favorably with my purchase of a Saturn in 2006. Remember Saturn? There was one price at all dealerships for a given model - no negotiating, just straightforward sales with no pressure. This experience at SunWest was similar: very pleasant, easy, no pressure, fair price, no time wasting, none of that notorious (and stereotypical) experience of being jerked around between the sales rep and the manager. Everyone was great to work with, and of course I love the car too (2024 Mazda CX-5)
Very good experience, would recommend.
5.0
Spoiled Rotten • a year ago
My car club did a trunk or treat in the parking lot that had a great turn out by members and trick or treaters. Sunwest has always been a great dealership with some of the best employees working for them. 5 stars to Sunwest
5.0
Beth Williams • 3 years ago
I highly recommend buying a car from Sunwest Mazda in Newport. This is the second Mazda I’ve purchased through them in 10 years and both times it was a seamless shopping experience. I traded in my Mazda 3 for a 2021 CX-5 and they were able to find the color and trim I wanted and had it delivered in a few days. Bill was an excellent salesman! He was knowledgeable about the vehicle and showed me how to use all the new features that are available with today’s technology. I absolutely love this car and will keep taking my Mazda to get serviced, as I have for nearly 10 years.