Honestly a pleasant experience buying a Colorado from Chipman & Taylor. Adel (the salesperson I worked with) answered questions in a timely manner and was great to work with. He didn't pressure me when I came in to look over the weekend, and there was no over the top calls/text messages between then and when I said I'd come back by for a test drive which is one of my biggest pet peeves and why a few Colorado deals had fallen through at other dealerships when I was basically ready to write a check.
Everything was well handled and he followed up on the items he said he would. Greatly appreciated the experience and am happy to have been able to have a good car buying process local to Pullman.
5.0
Heather Gomez • a year ago
I went in here trying to get a good car for a good price and I have to say I had the best experience here. Luis made sure we felt comfortable and welcomed made sure this car was A1 before selling it to us. I just moved to this small town so I was iffy about how this could go. Definitely was not disappointed. They worked with my budget. That was a plus. Luis is the best. Thank you for going the extra mile to get me into a car that I so desperately needed. Will definitely recommend them. If you want honest trustworthy people this is the place to go. Thanks again. ??????????????
5.0
Outshine Tunmise • 2 weeks ago
Bill was my service advisor. Kudos to him. He was empathetic and a good listener. He attended to my request professionally, and gave me valuable options so the problem could be fixed once and for all.
My Buick Encore was finally fixed after a series of troubleshooting.
Thank you.