2023 GMC Terrain SLE AWD

Bought a used truck the other day. More than happy with the truck, the price & my trade in value. Salesman [Adrian Norman], the manager & the business guy were very accommodating & a pleasure to do business with. If there is another truck in my future, I will definitely return to Waschke's Auto Plaza.

I had an issue in my 2016 Equinox and the engine light came on. My husband ran it down and Tara plugged it in to get a code, then cleared it out, since I couldn't get it in for a couple of weeks. It ran fine with no engine light for exactly a week. I opted to take it and drop it off as not to create a bigger problem by driving it. The scheduled appointment I had was a week a way but was told if they had time, that they would pull it in and work on it. I also asked for an oil change while they had it. This was on a Wednesday. On Friday I received a call that it would be done by the time I got off work. I was shocked. I was also pleasantly surprised that it was covered under the extended warranty I had purchased. At the same time I inquired about the recall for the airbag on our 2016 Traverse, which they said they would order what was needed and call when they could get it in. This follows a very pleasant experience my husband had a short time ago when he needed a battery for the Traverse. I have been doing business with Waschke's in Virginia for many years and although I have had not so pleasant experiences along the way, I have remained a loyal customer and recommend them as often as I can. Brian in finance has been a family friend since he was probably still in school. Customer service is not what it used to be most places, so it is refreshing to know that this facility and its staff is still providing commendable service and should be recognized.

My family has been buying vehicles & getting work done on them at Waschke's since at least the early 1980s when it was in Eveleth. Ken was a friend of my Grandpa. Their Virginia building is beautiful & the service is always great while shopping for a new vehicle, ordering parts, using the carwash or using their service department. They have a nice customer lounge you can wait in while your car is being serviced too. I haven't been inside the newest building across the street from the main building, but it looks equally beautiful when you drive by. I definitely recommend trying Waschke's if you are in the market for a new vehicle or need their other services.