2018 GMC Terrain Denali AWD

We previously owned a 2017 LR Discovery and although the car was not the car for our family, the service department staff provided to be the best in the business. Joel Hall is quite honestly the most professional, thoughtful and kind service persons I have ever worked with. He was honest and dependable and went out of his way to make our service appointments run as smoothly as possible. I will miss him dearly and if we return to LR in the future, HE will be the reason why.

Customer service is easy when everything goes as planned. But, I had an issue with the vehicle a couple of weeks after the purchase and was ready for battle when I called about it. Instead of the expected resistence, everyone was very nice and went above and beyond my expectations. Both sales and service handled the situation as true professionals (thanks Lisa and Brian!). Mikhail was my salesperson (ask for him, he's very low pressure and easy to deal with) and he was honestly concerned with making the outcome a good one. I highly recommend Land Rover Scarborough.

My husband and I purchased a new (to us) vehicle at Land Rover of Scarborough this week. Our experience here is what one HOPES for when going to purchase a vehicle but doesn't often find. We worked with Stephen Bannon in sales; he listened to us and never once pressured us. We explained what we wanted, he listened, set it up for us, and made the process as easy as possible. After we drove the cars we were interested in, he provided us information on other vehicles that met our criteria. Again, did not pressure, just shared other options. Truly a wonderful experience. Plus, we are really digging the new ride!!