2012 Cadillac SRX Performance FWD Collection

Having moved recently to Ocala, I visited Martins for service on my 2016 Subaru based on multiple recommendations. The recommendations were right. I came in for syn oil change, tire rotation, brake fluid flush/replace (based on mileage) and questioning my brakes that felt a little mushy. Also needed front sway bar links. They took my car right in with my 8am appointment, double checked with me to confirm the services and gave me updates as work progressed. The links had to be ordered for parts delivery and they apologized for the short delay. Hey, no problem. I know that repair shops don't carry such obscure parts in stock. All work was done as expected and at a fair price. Did not mark up the parts costs which I've seen others do. And BTW, other shops might have taken my concern about the brakes and simply changed pads and charged me. Not Martins. Derrick told me I had 10mm and 8mm left (changing at 3mm normal) on the pads so did not need replacing now. Very satisfied and will be back.

“Vehicle need service? Stop shopping around thinking you might be able to do better. This is where you want be. This is the place that checks off all the boxes that matter every time. Professional customer service, fair pricing, honesty, and quality work. Need alittle extra attention, they step up. They do not consider your vehicle service complete until they are satisfied that you are satisfied. They enjoy a well deserved, long-standing, excellent local reputation and for the best of reasons; they work every day to earn, and keep, your trust and business one customer at a time. If you think you can do better, be my guest and go try, but I believe, you’ll just be wasting your time.”

I have a 2002 Toyota just started to have problems with it. Took it to Martins. They are honest and fair. Their staff is patient and understanding. This is a great place to take your car.