2012 Cadillac SRX AWD Performance Collection

I used to work at another dealership with Juan before he became a service advisor here. After purchasing my Cadillac from another dealer I’ve been servicing it here at Ed Morse Cadillac because of Juan’s customer service and great energy. From the minute you will pull your car into the lane Juan is there to great you with a smile and help me and whatever my Cadi needs! Thanks for being a great service advisor and always taking the best care of my vehicle!

100000% recommend this place. Steve in the service department always helps me out and is THE BEST. Anytime I have a problem with my car I take it here and Steve takes wonderful care of me, explains everything so I can understand (idk anything about cars), and answers all of my questions. The lady at the rental department is also the sweetest and was super helpful, her desk is so cute and she is so kind and bubbly. I am super grateful for both of them especially all of the times Steve has helped me with my car. Everyone is so nice and seems happy at their job which makes me happy to give them more business. Thank you!!! ??

Wow! The service at Cadillac was exceptional! I've been trading cars every year or twice a year, but I've never experienced service like this before. From the sales team to the finance manager, everyone was incredibly accommodating and friendly. They treated me well, ensuring my satisfaction throughout the process. Even after the deal was done, they continued to treat me like a valued customer. Special shoutout to IVAN, my sales rep, for his honesty and helpfulness. He treated me like family and provided great suggestions, patiently answering all my questions with a smile. Joey, the sales manager, and Rich, the finance manager, and Yes The Eddy lyriq specialist were also outstanding. Their exceptional service left such an impression that I still remember their names. Great job, ED MORSE Cadillac!!!