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VIN: 3N1CC1AP3AL373756/Stock number: 26308A
Great service, car serviced on time as promised. Consummate professionals. This is not the closest Mazda dealership to me but well worth the 30-45 minute drive. I will only have my car serviced by Whitten brothers as long as I am in the Richmond area.
Great things to say about this dealer! Being a salesman for Ford myself, I know how the dealership scene works, and this one does it perfectly! Got my Rx-8 serviced after calling many different Mazda's who refused to touch it because of its rarity and uniqueness, and was even sent a video by the tech going over the condition of my car and a few things he noticed while working on it. My advisor Keith was incredibly responsive and fantastic to work with, and I took some time to speak with Mr. Michael Smith over on the sales side of things about Mazda 3's. He was incredibly candid, honest, and helpful, even though I'm about a year out on placing an order. He's a fellow car guy like myself and we got to be car geeks for a little while. Got me exactly the information I needed, and was very knowledgeable on the Mazda vehicles as a whole, and didn't at all try to pressure me. As I said, I'm sales for Ford, so I know how it goes and it takes a lot for a salesman to impress me, but this guy's fantastic and a prime example of a good car salesman. I will be going to him when I'm financially ready, and ordering my Mazda 3 hatch! Ask for Michael! He'll take excellent care of you.
My wife for the very first time took her car in for service. No problem, she was promptly greeted, and made welcomed. The services were completed efficiently and she was billed correctly. She came home with a mission accomplished attitude. Well done Whitten Brothers...