I want to express my sincere gratitude to BMW and especially to the manager, Sam Morrow, for assisting me in purchasing my first BMW X5! From the very beginning of the selection process and credit application to the moment of receiving the keys, Sam demonstrated high professionalism, attentive care to my needs and desires. He helped me choose the perfect model, provided comprehensive information about all the features of the car, and was always ready to answer all my questions. Thanks to his efforts, the car purchasing process went smoothly and without any issues. I am very satisfied with my choice and the service provided by Sam and BMW. I highly recommend to all my friends and acquaintances to reach out to him when choosing a car. Once again, thank you very much for your assistance!

Excellent experience with Rick Hendrick BMW. My wife and I went shopping for a new sedan, visiting several different dealers and brands. By far our best experience was at Rick Hendrick BMW. Since we were interested in a sedan but uncertain which model or configuration would fit us best, our sales person, Teresa Troutman took us for test drives in several models and configurations. We never felt rushed and she had helpful suggestions after asking what we liked, didn’t like and the types of uses we expected. Even though we knew it was a sales process, it didn’t feel like that and there was no pressure (which we have experienced with other places). I had done a lot of research on the BMW online configuration tool, but driving and discussing the pros and cons in the car made us comfortable with our final decision. Plus Teresa was great about answering follow up questions. The welcoming experience (not to mention. a really good car) cemented our decision to buy from Rick Hendrick BMW. We had to order ours because of our unique requirements, and Teresa kept us up to date on the status or our build. Prepared to wait several months, it was a joy to have our new 330i in about 6 weeks. Final details to pickup the car were fast and easy even on a crazy Saturday. Highly recommend Teresa and the Rick Hendrick BMW dealership.

I just recently purchased a vehicle and Sam Morrow made the experience easy and enjoyable. Ian the Genius was exceptional as well. The new technology is amazing! Thank you Rick Hendricks!! Highly recommend them.

My recent visit to Hendrick BMW in Charleston, SC, was nothing short of exceptional, thanks to the outstanding service provided by our sales representative, Steven. From the moment we stepped into the dealership, Steven was the epitome of professionalism and warmth. He possesses a rare blend of deep knowledge and a delightful sense of humor, making our car buying experience both informative and enjoyable. Steven distinguished himself with his "not so salesman" approach. There was never a moment of pressure or rush; instead, he provided space and guidance, ensuring we felt completely at ease. We spent a solid hour with him, discussing and selecting the perfect model for our needs. His expertise shone brightly as he introduced us to the 2024 X3, a vehicle that immediately caught our attention. The test drive was a highlight, with Steven explaining the vehicle's features and the current sales incentives with clarity and detail. His approach was refreshingly straightforward, focusing on our satisfaction and comfort. The finance process mirrored the rest of our experience - smooth, efficient, and without any of the usual stressors. Returning the next day to finalize our purchase, we were greeted by Steven's ever-present smile and a beautifully prepared vehicle, complete with a festive bow, a full tank of gas, and meticulous detailing. It was clear that he takes immense pride in his work and goes above and beyond to make his customers feel valued and respected. Joining the BMW family has been a joy, significantly enhanced by the fantastic service and personal touch provided by Steven at Hendrick BMW. I highly recommend him to anyone looking for a vehicle who values expertise, kindness, and a stress-free buying experience. Thank you for making us feel so welcomed and for ensuring our BMW journey started on the best possible note.

I just purchased a 2024 BMW X3 from the folks at Rick Hendrick BMW in Charleston, SC. It was a great experience thanks to our salesman, Jon Bennett. He was very knowledgeable about the vehicle and made our purchase smooth and easy. Also, a big thanks to Strom and Adam for their help during the process.