We drove all the way from central Missouri to Wichita Falls, and I can honestly say it was 100% worth it! This dealership treated us so much better than any dealership we’ve worked with back home.
Bailey was our salesperson, and she was amazing! There was absolutely no pressure, just a genuinely friendly and helpful experience from start to finish. We bought our new Explorer ST-Line on the Fourth of July, and she was even rocking an eagle suit, which made the day even more fun! She knew the Explorer inside and out and took the time to help us get everything set up, including Apple CarPlay, before we left.
A big shoutout to Chase in finance, too! He was awesome to work with, made everything easy to understand, and helped wrap up our deal without any stress.
You can really tell this dealership cares about its customers and takes pride in providing great service. We couldn’t be happier with our experience and would absolutely make the trip again. Thanks for making our car-buying experience such a great one!
5.0
Paul Klinger • 2 months ago
We have purchased 4 vehicles over the years from the Ford House…Curtis Hannah used to be our go to but, apparently he’s some sort of big shot now over at the Super Lot?. Curtis sent us to Aaron Spalding (Sales Manager ) and Lupe. Aaron and Lupe both provided absolutely amazing service from start to finish. They were incredibly helpful, straightforward, and made the whole process relatively stress-free. We got a great offer on our trade-in, thank you Aaron. Lupe went above and beyond to answer all our questions and bring multiple vehicles up front for us to look at so my wife wouldn’t have to walk all over in the heat. I can’t leave Chase in Finance out. Big shout out to Chase for finding us a great (lower) interest rate. We thank all three of you for the laughs and putting up with us. We couldn’t be happier with the experience, the entire process and our new Explorer St-Line. I highly recommend Lupe and The Ford House. Go see them!
5.0
S Mack • 2 months ago
Ask for Randy! He provided absolutely amazing service from start to finish. He was incredibly helpful, straightforward, and made the whole process completely stress-free. I couldn't be happier with my experience and highly recommend him!