2013 Mercedes-Benz M-Class ML350 4MATIC

An epic repeat experience with BMW of Columbia. And it all starts and stops with Curtis and the way him and his team treat you like family! He rolled out the red carpet for my daughter for her first car purchase helping her learn and grow on top of making it fun! Thank you doesn’t cut it… Til our next journey!

I bought a car here in March 2022. A stunning 2009 BMW 128i. Red. Convertible. 6 Cylinder (and I like power). I fell in love when I saw it online. Now, not to take away from a good review, I need to give some back story. There have been issues (I was mostly concerned at this point by the hiccups in the transmission at lower speeds) and I felt too many issues coming from a dealership. Long story short, I ended up speaking to Rusty Drewing. He was very gracious and willing to hear my concerns because this is his name and reputation as a business owner. He made no hesitations in offering to have my car completely looked over and hooked up to be scanned. He gave Jeff (the manager at BMW Columbia) my number. Jeff called me the next morning and we set up a time to bring my car in. Then we had an ice event and Jeff was accommodating in me rescheduling to the next day. There I met Jonah in the service department. Very lovely and patient man. He asked all the questions to understand. They drove it, hooked it up.and found no codes. They kept it to check again the next morning. Still seemed fine. I went to pick it up (in a fabulous loaner btw...gorgeous and all the options). When I got there they had completely detailed my car and put on my new trunk ornament (because my old one had paint peeling). I feel confident that my car is fine and safe due to the customer service and care provided. I appreciate that Rusty, Jeff, and Jonah took the time to listen to my concerns. Maybe someday I can buy another newer bright red Convertible from them because I would.

I have officially been a Client Advisor at BMW of Columbia for a year as of today! I am grateful to be in such a welcoming atmosphere, both as an employee and a customer. I am passionate about helping others and I love what I do. I enjoy selling cars and working with all the incredible people within this organization! The company does a phenomenal job building their culture and reputation. Our owner, Rusty Drewing, truly values his employees and their families, and he wants what's best for our success. Our general manager, Jeff Simmons, ensures that everything runs smoothly and that everyone has a great time. Our sales manager, Steve Veros, loves putting deals together and seeing our customers happy. Our service manager, Kevin Kite, and our parts manager, Bob Beyer, are here to assist you with servicing and maintaining your vehicle. And, of course, our business manager, Adam Miller, is here to make everyone giggle, always bringing in positive energy. As a client advisor, I have been given the opportunity to help our wonderful customers purchase and service their dream cars, and I continue to get ongoing support from my management at how I can best serve my customers and provide the fantastic experience they deserve. Customers are our top priority. The main emphasis is on customer service, experience, satisfaction, and loyalty. You enter the store as a customer and drive off as a friend. And, in the meantime, you get a top-notch experience! Not only has the BMW of Columbia been voted among the best places to purchase a car in Columbia, it is also undoubtedly the best place to work for in the automotive industry. If you are considering a place to purchase a car from or to work for, I highly recommend BMW of Columbia!