2015 Mercedes-Benz M-Class ML350

I recently acquired a 2024 Lexus TX 350 from this dealership, and while we are genuinely delighted with the vehicle, the overall purchasing experience left much to be desired. On 1/24/2024, I wanted to revisit my review of Westside Lexus and express my gratitude to Tim Gallagher for his exceptional attentiveness during my initial visit. Additionally, I extend my appreciation to Sales Manager Jame Breaux for his utmost professionalism and, more importantly, for steering our journey towards complete customer satisfaction. It truly feels like everyone at Westside operates seamlessly as a cohesive unit. Thank you, Westside, for the outstanding service. We are absolutely thrilled with our new ride!

I recently had the pleasure of purchasing a Lexus RX 350 from Westside Lexus, and I couldn't be more delighted with the outstanding service provided by Nick, our dedicated sales representative. From the moment we walked into the dealership, Nick greeted us with a warm and friendly demeanor. His patience and attentiveness were truly commendable as he took the time to listen to our expectations and preferences for our new car. Nico's extensive knowledge about the Lexus and his willingness to address all our questions ensured that we felt confident and well-informed throughout the entire process. What truly set Nick apart was his commitment to providing us with a personalized experience. He carefully guided us through the various options available, explaining the features and benefits of each, allowing us to make the best decision for our needs. His genuine dedication to customer satisfaction was evident as he went above and beyond to ensure that our car-buying journey was not only smooth but also enjoyable. The dealership itself exuded an atmosphere of professionalism and customer-centricity. The showroom was immaculate, and the staff, including Nico, displayed a genuine passion for their work. The seamless and efficient process, from test driving the Lexus to finalizing the paperwork, showcased the dealership's commitment to delivering an exceptional customer experience. Overall, I highly recommend Westside Lexus for anyone in search of a premium car-buying experience. Nico's expertise, patience, and personalized approach made our purchase a memorable one. Thank you, Westside Lexus, for setting the standard for outstanding customer service in the automotive industry!

Excellent service, Jeffrey helped us immediately and knew the car inside out! Accommodated our requests, timeline and was super prompt in all the follow ups! Delivery was super efficient and helpful. Delivery training is necessary now with all the new features. I highly recommend Jeffrey and Westside Lexus