2017 Mercedes-Benz GLS GLS450

Had a wonderful buying experience here. I never once felt like they were low-balling me on my trade in and their sticker price on the car I bought was very fair. My salesperson was Kenton and he was very professional—just all around great folks to deal with. Very glad I made the drive to purchase from them!

This team show incredible ethics and integrity, and it is a pleasure to recommend their business. I have had nothing but positive interactions from the time I made my way through to the dealership, through to after purchase support. This is just a bunch of good people selling great vehicles. Thanks to the entire team! You are greatly appreciated

Our experience with Elite Automotive Group was above and beyond stellar customer service. We experienced an issue with a critical part of our GLC300's ability to function and drive safely. We were driving through Springfield on our way back to Nashville on a Sunday, and thus no body shops were open. We arrived at the Services department first thing Monday morning and although we did not have an appointment, we were instantly greeted by Jason, the manager. He immediately took our car to be assessed, the issue was determined, and he ensured that the piece was provided to fix the issue. Jason checked in with us throughout the service to provide updates, while we sat comfortably in their waiting area drinking coffee and having a pastry. The issue was expeditiously resolved, and we were able to return to Nashville safely. I cannot recommend Jason and his team more, we are so grateful for their last minute assistance and resolution.