2018 Subaru Outback 2.5i

After having ordered a Bronco Raptor from another dealership in November of 2023, I was met with many hurdles, lies and misrepresentations when it had arrived and it came time to finalize the deal. With heavy heart and conscience, I told them I would no longer be purchasing the vehicle. That same day, as luck would have it, I searched on-line to see what else was out there and Lake Ford had the Ford Bronco Raptor that fit everything I wanted! I stopped out that afternoon to see it and called Nathan, the salesman that answered my on-line search. I have NEVER called a salesman before; I usually ran from them! He met me at the door, listened to my story and understood that I did not want to "play the game" and was a serious buyer. This was one of the smoothest vehicle purchases I have ever made. From my salesman, to the general manager and the financial office . . . I am very pleased with all the people I dealt with! After indicating that he he had only been there for 8 months and never had sold a Bronco Raptor before, I was happy to finally purchase the vehicle I have wanted for years and that Nathan was the one who made the sale!!! Thank you Lake Ford!!! I HIGHLY RECOMMEND your dealership!!

I recently had the pleasure of assembling my Ford on the official website, and the experience was nothing short of excellent. From the moment Alec Williams at Ford Lake reached out to me, the process was smooth and professional. Upon arriving at the dealership, the friendly staff made us feel welcome, and Alec's calm demeanor and professionalism stood out. He guided us through the test drive without any unnecessary pressure, allowing us to make an informed decision. The sales manager swiftly facilitated the deal, ensuring a mutually beneficial agreement in just minutes. What impressed me the most was the absence of pushy sales tactics or attempts to upsell additional packages. Alec and the team made the entire experience comfortable and efficient. When we returned to pick up our car, Alec even took the time for a second test drive and patiently addressed all our questions. While I can't speak for the service department yet, based on the exceptional service provided by the sales team, I have high hopes. Overall, I give Alec and the Ford Lake dealership a well-deserved 5-star rating. Thank you, Alec, for your professionalism and outstanding customer service.

Nice sales team. Not pushy about sales, listened to my needs and wants in a new vehicle. Explained things well. I Didn't even know I liked the ranger and left with an awesome truck. Thanks Brandon.