2019 Subaru Outback 2.5i Limited

I recently had an outstanding experience purchasing a 2021 Toyota Venza from Columbia Hyundai I cannot speak highly enough about the professionalism and dedication of the used car sales staff, particularly the Used Car Manager, Josh Reinbach, and my sales associate, Joe Owens. Josh Reinbach played a pivotal role in ensuring a smooth and satisfactory purchase. His expertise and commitment were evident throughout the process. It's clear that customer satisfaction is a top priority at Columbia Hyundai. Joe Owens went above and beyond to provide exceptional service. He was knowledgeable about the inventory, patient in addressing my questions and concerns, and genuinely focused on helping me. Joe's friendly demeanor and willingness to go the extra mile made the entire sales experience a pleasure. The dealership's overall commitment to customer satisfaction shone through in every interaction. From the moment I stepped onto the lot to the final paperwork, the staff at Columbia Hyundai exhibited a level of professionalism and courtesy that is truly commendable.

I drove 3 hours to meet with this dealer. They held the vehicle for me and it was everything that they said it was when I arrived. The interaction that I had with the Sales Consultant, Johnny Combs, was great. He was informative, friendly and great to work with. The process through the business office was effortless. Our Business Manager, Jack McFarland, was fantastic. He explained everything so well and answered all our questions. There were no hidden fees or charges like other dealers. This dealer was exceptional!!! I can't recommend Johnnny enough and Jack is as efficient as they come. You need to call this dealer for your automotive needs. They made the 3 hour trip WORTH IT!!!!

Extremely Pleased with my online experience! Baz (Bassem) was very professional and made my purchase absolutely smooth and without any troubles whatsoever, even going above and beyond what I expected. I am in Louisiana and was looking for a specific used car, a low mileage metallic gray Acura TL SH-AWD to exactly replace an accident loss. I found the perfect car ONLINE at Columbia Hyundai, Acura, Genesis. My only difficulty was the car was in Cincinnati! Baz set up the transaction and once payment cleared, I flew from New Orleans to Cincinnati where Baz met me with the car, keys, documents and a full tank of gas at CVG Arrivals to start my drive home. It was all over before you knew it. The car is perfect. The transaction perfect. The communications with Baz were perfect. If you are shopping online or at the dealership ask for Baz at Columbia Hyundai Acura Genesis! Did I say the car was perfect? What a car! Fantastic condition and dealer preparation. Thank you Baz! J Griffin