I went in to get my 2020 Forester serviced and walked out with a new 2024 Wilderness! The service team is wonderful. I have worked with Essence the most and she's amazing, Cole too. Very friendly and helpful. The salesman, Rob, is who I worked with on this recent purchase along with his manager Keith and Chris in finance. They are all fantastic. Rob was a great communicator and followed up with several misc items that were needed after the sale. He actually left me a message recently checking in to make sure I like the car! This is a great team and I would highly recommend working with them if you need a new vehicle. I love my Subaru and never really thought I'd be a Subaru gal but here I am. Super happy with my purchase!

From my first phone call, I was put at ease by Essence. She was wonderful to work with. Essence made my experience with a dealer like no other. The person at the front end of a business is the first one to make an impression. She nailed it! My service was done quickly, on time, honestly, and professionally! A big thank you to Essence and Copeland Subaru of Hyannis.

We drove from East Tennessee to Cape Cod for vacation and my Subaru Outback needed its 60,000 mile service while I was there. Two weeks before I left Tennessee I scheduled an appointment for 9:00 on my first day in Cape Cod so that it could be serviced while we were on a whale watching tour. They took my car at 9:00 and gave us a ride to the boat and picked us up that afternoon. My car was ready not long after we returned and the cost was much less than what I had expected. Tristan was very good to work with and we really appreciated Mark taking us to and from the boat. This is a great dealer to work with.

I was able to get an appointment the next day because water was coming into my car. It turned out to be an air conditioning problem. It was fixed the same day !! It did not cost alot. So I feel they were being honest. It was done in a timely fashion and the woman who took care of me, Essence was very pleasant and professional.

I recently had my 2022 Subaru Outback serviced at Copeland Subaru in Hyannis, and I couldn't be more pleased with the experience. From the moment I walked in, Michelle greeted me with friendly smiles and a warm welcome. The staff’s dedication to customer service and their expertise made the entire experience hassle-free and enjoyable. I highly recommend Copeland Subaru for anyone needing reliable and exceptional car service. Thank you guys.