2024 Subaru Outback

Bring my Subaru for an oil change. The advisor tapped on my window within 1min On my arrival. Super efficient. Loner is offered right away for a 2 hour wait for completion. I didn't need it. But it feels so good to know they have a backup plan for me. The waiting area is nice and filled with snacks and coffee. Upstairs an extra quiet lounge that also comes with a coffee machine that makes latte, cappuccino, espresso,..the free car wash put a perfect finishing on the visit....strongly recommended!!!

2nd car I purchased here 2019 / 2024. Sales staff is very helpful. The process was quick since I was prepared. Finance department now is very James bound love how all the paperwork was digital. Now the service department is another level I am not going to give them a bad review but make sure if you purchase extended warranties and you have an issue you have the information at hand. Had a couple of issues.

I was very carful in choosing what Subaru dealership I went to in the DC area, and Herb Gordon Subaru has definitely earned its great reputation. The staff are very friendly and go the extra mile for customers. I think one of the biggest hesitations of going to any car place is worrying about being over charged, but I can assure you this place is extremely honest. I always leave my maintenance appointments feeling confident in the work that was done. I would also like to give a shout out to Michael Goodman. He is the reason for the great experiences at each visit and why I will continue to come back to Herb Gordon Subaru!