2018 Mercedes-Benz C-Class C300 4MATIC

Friendly service upon arrival, the waiting area was clean and fully stocked with snacks and coffee. Car was done before the estimated time given. Will definitely go back for further maintenance I did not give 5 stars because after I left, I realized they did not replace a tire stem cap on one of the tires and I had to go buy a new pack Update: i had the call go to voicemail but Pohanka Honda reached out and offered to reimburse for the missing cap. Unnecessary since it was only $4 but very much appreciated. The willingness to reach out means a lot

As first time soon to be parents, with everything already being overwhelming - we needed to upgrade our vehicle. The car buying process is always a long one & can sometimes be frustrating. But our salesman, Mr. Ivan made everything as fast as possible & was very straight forward about every single thing happening. From the kindness of greeting us and offering us drinks - simply making us feel welcome and making us feel like priority. We really appreciate it. The sales manager seem a little more on the hard working behind the screen side, but they did everything in their hands to make the deal happen. The finance manager was the cherry on top to the whole process. He was very kind, and answered any questions we had as we signed the paperwork. Thank you everyone for helping us out and making this easy for us. Our new family SUV has us feeling more excited about our baby coming. Can’t thank you guys enough! (Also, you guys definitely deserved to do that happy dance after we signed and left the office - yes, I noticed that. Lol) Will definitely be referring more people your way!

I recently got my car from them and their services were top notch. My agent Jasmine was so welcoming and ready to answer every clarifying questions. I went back for servicing and that department too was just the best. They made sure I was comfortable throught out my wait time. Nelson was very communicative with the constant update on my car. I would recommend ????.