2020 Lexus ES 350 350

I recently purchased a new Lexus from Lexus of Naperville, and I couldn't be happier with my experience. Sal and Joe were excellent to work with—they were attentive, knowledgeable, and genuinely invested in finding the perfect car for me. From start to finish, the process was smooth and stress-free. I highly recommend Lexus of Naperville, and I'm grateful to Sal and Joe for their exceptional service!

Bought our car here. Our salesman was Rick VanPelt, couldn't be happier with him. We went to several dealers and he was the best. Actually called my husband back several times to update us. Give Rick a raise!

What makes an automobile dealership stand out among the rest? THE PEOPLE! Yes, you can have an upscale showroom with all the trimmings. However, it's the people with whom you create a rapport, determines how the purchase of an automobile will proceed. Robert Pece is that person! He is knowledgeable, professional, personable; and has a great sense of humor. The last quality I mentioned is a must when a person is dealing with my husband! However, Robert has something more. He is genuine. He is calm, soft spoken, and there was never, ever a time when he put any pressure on us to purchase a car. He shared his knowledge about the car and let us absorb what he shared. We have been buying new cars for 50 years and without a doubt this was the most pleasant experience by far! When the time comes, we will be a repeat customer. Lexus has employed the right person to represent their dealership. I also want to thank Tony Stewart. You are the nicest, most patient person I have had the honor to meet in a very long time. And to Joe Castillo, your sense of humor was priceless during the final minutes of wrapping up the deal.