I highly recommend Serra to purchaser a car. From the first phone call I made, Justin Murray was very responsive to my many questions. He handled this transaction very professionally. I am an out-of-state buyer-owner. I was kind of hesitant to make such a purchase for a luxury car over the phone. Justin put me at ease and kept answering my concerns with photos and Mercedes-Benz iPacket, Carfax, photos, Original options, etc..As the car is CPO car. He helped me with MB Financials and met my best interest rate available to me. When I arrived the car was ready, professionally detailed, and Ceramic coated. 3 year factory CPO warranty was very worth it. Thank you Justin for your assistance and help and for answering all of my concerns with a positive attitude without pressuring me. I will go back to Serra for all of my car need purchases.
5.0
sally chen • a month ago
We got the best experience with Justin!! We supposed to just Shop around . Ended up with my dream car! He communicate Very well. I love he follow up after we purchase . Love it ??
5.0
Farrah Barbat • 4 months ago
I had the BEST experience with Justin! He got me the car of my dreams ! He communicated well , kept following up with me , and continues to follow up after the purchase !!