2019 Honda Pilot 2WD EX-L

BEST experience EVER at a car dealership in my life!!!!! (& I've bought a lot of cars at a lot of different dealerships). HAPPY KIA OF COVINGTON LITERALLY PROVIDES A HAPPY EXPERIENCE!!!! The absolute BEST customer service EVER. No beating around the bush, no hidden costs, no games. Honest, genuine, helpful, welcoming people selling gorgeous, affordable, & reliable vehicles with the BEST warranty including FREE oil changes. The family friendly atmosphere makes for such a relaxing purchasing experience. The managers & salesmen down to the detailers are all top notch, honest, & hard working to create & keep customers happy. They make you feel like it's an individualized special event for yourself & not like you're just another customer. The dealership is STUNNING, clean, & brand new with TONS of cars on the lot to choose from, with a range of sizes & affordable price points for a luxurious feeling ride. HUGE THANK YOU to Cody Greene for being the best salesman & answering all of my questions about the cars he showed me. HUGE THANK YOU to Ryan Szura for listening to my concerns & getting me at the price point I wanted. HUGE THANK YOU to Chris Merritt for dealing with me in finance. All were extremely patient, knowledgeable, helpful & respectful throughout the entire process, start to finish. Long story short - GREAT cars. GREAT people. GREAT dealership. GREAT customer service. GREAT prices. HIGHLY RECOMMEND HAPPY KIA OF COVINGTON!!!!!! Thanks for the cute "Happy" sticker on the back of my cutie 2025 Kia Sorrento!!! ???????? Looks good. Drives great.

I had the privilege to work with Jonathan, salesman. Jonathan was easy to work with, and very attentive. I love my new Telluride! It was a pleasant experience. The guys worked hard to get everything completed. I was able to meet and work with Terrance(manager), Kaleb(manager) Tracey(finance) and even the DM… these guys will earn your business and your respect. Transparency is key! A Good Group!

I didn’t go personally to receive service, but my wife took the car to have a new key programmed. She had no complaints,so I’m certain she had a good experience. She would have told me otherwise. I ordered the new key over the phone and I arrived as estimated and we were contacted as soon as it arrived. I would say that our experience with Kia of Covington was flawless. My only advice is to not lose your electronic key, because they are very expensive and you have to get the vehicle to the dealer to have it programmed, which is another expense.