2017 Acura MDX -

Buying a new car can be a pretty unpleasant experience even for the toughest folks, but I'm happy to report that the process was painless and actually great at Norm Reeves Honda in Huntington Beach-- and that's in no small part due to our awesome sales rep, Mason Nguyen. Before we even came in, Mason was super helpful via email. More importantly though: he was honest. Straight away, it was clear that Mason was someone we could trust and work with without all the usual car sales stress. After spending months looking for the right new car, it turned out it was right up the road from us. Norm Reeves Honda had the best pricing, but also service-- and trust me, we got quotes from all over the west coast. I'm extremely happy with our purchase and so grateful to Mason especially. What an all around awesome car buying experience!

I had a great customer service experience at Norm Reeves Honda in Huntington Beach, and I had a great time being helped by Mike Tran. This was my first time buying a car, and he made the process clear, easy to understand, and efficient. Before we even came in, the staff at Norm Reeves were super helpful through phone. They answered all my questions and clearly listed out everything I needed to prepare before going. I came in late into the day, and my visit was nearing their closing. hours. Yet, the staff were still happy to help me out and resolved any confusion I had through each step of the process. They were happy to help! I'm extremely happy with our purchase and so grateful to Mike. This was a nice first car experience!

My sales Rep Barry was very helpful. I saw the car Online and came in to look at it and fell in love immediately. questions always take a while but over this was a much smoother process than my previous vehicle purchase. Finance went smooth too details were clear and I felt no indication of any pressure. There were ups and extras from the online ad, but I feel I find those extras to be a more beneficial in the overall picture of longevity.